Frequently Asked Questions

Welcome to Narita Sando Guesthouse.
Please check the information below before your stay.

Before You Arrive

To make your stay as smooth as possible, please remember to:

  • Check your reservation email
  • Confirm your self check-in instructions
  • Review the house rules
  • Contact us before 10:00 PM if you need assistance
Check-in & Check-out

What time is check-in?
Check-in is available from 4:00 PM.

Narita Sando Guesthouse uses a self check-in system.
Please follow the check-in instructions sent to you before arrival.

How to Check out?
Self-Check out before 10.00 am.

Can I check in late at night?

Yes. As we use a self check-in system, you may arrive after normal reception hours.

However, staff support is not available after 10:00 PM.
We strongly recommend checking your self check-in instructions and door code before arriving.

How will I receive the entrance door code?
The entrance door code and check-in information will be sent to you before your stay.

Please make sure the email address registered with your reservation is correct and accessible.

What time is check-out?

Please check out by 10.00 am.
As we use a self check-out system, you do not normally need to visit reception when leaving.

Can I leave my luggage before check-in?

Free for stay day. Same-day luggage storage is free.

After check out/Before check in – Fee Applied.
Luggage storage may be available depending on the time and available space.
Please contact us in advance if you need to leave luggage before check-in.
Extended/Advanced storage is ¥300 per day.

Lockers are also available for luggage storage. 
Please make sure to return the locker key as instructed.

Is Narita Sando Guesthouse a hotel?

Narita Sando Guesthouse is a guesthouse with shared facilities.
Licensed Register as Ryokan Licensed.
The property is not Minpaku.
Please understand that the style and services are different from a full-service hotel.

Are shampoo and body soap provided?

Yes. We provide: Shampoo / Conditioner / Body soap at Shower Room
Brand: POLA

Is the guesthouse soundproof?

No. As this is a guesthouse, the building is not completely soundproof.
You may occasionally hear other guests or sounds from shared areas.
Earplugs are available for guests who need them at 2F sink and washing zone

HOUSE RULE

Lorem ipsum dolor sit amet, at mei dolore tritani repudiandae. In his nemore temporibus consequuntur, vim ad prima vivendum consetetur.

NO CHILD UNDER 7 YEARS OLD

Age restrictions for young children. You cannot book if have baby or child under 7 years old.

 ~22.00 – 9.00
QUIET HOURS

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore.

NO SMOKING PROPERTY

Smoking is not permitted inside the guesthouse.

Please follow the smoking rules and designated smoking areas outside.

NO PARKING

30,000 YEN PENALTY.
POLICE REPORT
if parking in front of property or large space in front.
Please use coin/paid parking.